Annual fireplace maintenance is the surest way to keep your fireplace efficient for the cold months. Whether you have a custom gas hearth or another design, certified service helps preserve its life, boost performance, and cut down on unexpected breakdowns.
Before the Visit
When you schedule a inspection, the process starts before the technician even arrives:
• Call ahead – Your maintenance expert will contact you to confirm they are on their way.
• Home prep – You can ready the room so the technician can complete the service smoothly.
How the Visit Unfolds
Once on-site, the maintenance specialist will:
• Introduce themselves and confirm their notes about your unit.
• Ask about concerns you may have noticed—such as odor issues.
• Walk through the plan for cleaning, inspecting, and servicing your fireplace.
Complete Service Checklist
A standard fireplace tune-up may include:
• Inspecting and maintaining the firebox
• Servicing and fine-tuning the pilot light
• Inspecting and calibrating valve pressure
• Reviewing and positioning logs
• Installing new ember material as needed
• Refinishing fireplace interior painted surfaces
• Clearing the glass and inspecting its seal
• Securing all connections and testing for gas leaks
• Recommending any replacement parts required for safe, efficient operation
Keeping Your Space Clean
Your service pro will make sure to keep your home clean during the appointment. Drop cloths are placed around the work area to avoid dust, soot, or debris from spreading your surroundings.
Post-Service Review
Once the maintenance is complete, the technician will:
• Go over their findings with you.
• Respond to any questions you may have about performance or repairs.
• Share recommendations if further work or parts replacement is needed.
For most simple adjustments, there is no additional labor fee—you just pay for the parts.
How Payment Works
Billing is due at the end of the appointment. You can use credit card. For ongoing maintenance, many companies offer maintenance subscriptions for added convenience and savings.
Why Regular Fireplace Servicing is a Must
Routine tune-ups can:
• Improve heating efficiency
• Minimize energy costs over time
• Prevent costly breakdowns or safety hazards
• Identify issues early before they worsen
• Preserve the lifespan of your fireplace
This is especially important for built-in gas hearths, where some problems may not be visible without a professional inspection.
Choosing a service provider you can trust
When deciding on a technician, look for:
• Factory-trained and certified professionals
• Transparent pricing with no hidden fees
• A detailed, documented service checklist
• Positive customer reviews and proven experience
Keeping your fireplace running safely and efficiently
A maintenance visit is more than a simple look. It’s an investment in safety that pays off with every warm, comfortable night you enjoy at home. By booking regular service, you extend your fireplace’s life, improve efficiency, and ensure it’s always ready to perform when you need it most.
Annual fireplace maintenance is the surest way to keep your fireplace efficient for the cold months. Whether you have a custom gas hearth or another design, certified service helps preserve its life, boost performance, and cut down on unexpected breakdowns.
Before the Visit
When you schedule a inspection, the process starts before the technician even arrives:
• Call ahead – Your maintenance expert will contact you to confirm they are on their way.
• Home prep – You can ready the room so the technician can complete the service smoothly.
How the Visit Unfolds
Once on-site, the maintenance specialist will:
• Introduce themselves and confirm their notes about your unit.
• Ask about concerns you may have noticed—such as odor issues.
• Walk through the plan for cleaning, inspecting, and servicing your fireplace.
Complete Service Checklist
A standard fireplace tune-up may include:
• Inspecting and maintaining the firebox
• Servicing and fine-tuning the pilot light
• Inspecting and calibrating valve pressure
• Reviewing and positioning logs
• Installing new ember material as needed
• Refinishing fireplace interior painted surfaces
• Clearing the glass and inspecting its seal
• Securing all connections and testing for gas leaks
• Recommending any replacement parts required for safe, efficient operation
Keeping Your Space Clean
Your service pro will make sure to keep your home clean during the appointment. Drop cloths are placed around the work area to avoid dust, soot, or debris from spreading your surroundings.
Post-Service Review
Once the maintenance is complete, the technician will:
• Go over their findings with you.
• Respond to any questions you may have about performance or repairs.
• Share recommendations if further work or parts replacement is needed.
For most simple adjustments, there is no additional labor fee—you just pay for the parts.
How Payment Works
Billing is due at the end of the appointment. You can use credit card. For ongoing maintenance, many companies offer maintenance subscriptions for added convenience and savings.
Why Regular Fireplace Servicing is a Must
Routine tune-ups can:
• Improve heating efficiency
• Minimize energy costs over time
• Prevent costly breakdowns or safety hazards
• Identify issues early before they worsen
• Preserve the lifespan of your fireplace
This is especially important for built-in gas hearths, where some problems may not be visible without a professional inspection.
Choosing a service provider you can trust
When deciding on a technician, look for:
• Factory-trained and certified professionals
• Transparent pricing with no hidden fees
• A detailed, documented service checklist
• Positive customer reviews and proven experience
Keeping your fireplace running safely and efficiently
A maintenance visit is more than a simple look. It’s an investment in safety that pays off with every warm, comfortable night you enjoy at home. By booking regular service, you extend your fireplace’s life, improve efficiency, and ensure it’s always ready to perform when you need it most.